Terms and Conditions

These Terms and Conditions describe the rules for using Fortunica Casino and set out the relationship between us, as the platform operator, and you, as a user. By creating an account or using the platform, you agree to follow these terms. Please read them alongside any rules or notices that apply to a particular service.

Account responsibilities

You are responsible for providing accurate information when you register and for keeping it up to date. Your account is for your own use. Do not share your sign-in details or allow anyone else to use it. Tell us promptly if you believe someone has accessed your account without permission.

We may ask you to verify your identity or provide information needed to manage your account. We may apply account limits or suspend access while we review information, investigate unusual activity or address a suspected breach of these terms.

Eligibility requirements

You must be at least 18 years old and legally permitted to use the services available to you. You must use your own details when registering and complete any checks we require. We may decline or close an account if eligibility cannot be confirmed or if the information provided is inaccurate.

Acceptable platform use

Use Fortunica Casino lawfully and fairly. You must not interfere with the platform, attempt to access another person's account, use automated tools without permission or take part in fraudulent activity. We may review account activity and restrict access where we reasonably suspect misuse. You are also responsible for using the platform within your means and making use of any account controls available to you.

Bonuses and promotions

Promotions, when available, are subject to their stated terms as well as these Terms and Conditions. Check the eligibility rules, any wagering requirements and any limits before taking part. Unless a promotion states otherwise, we may refuse or remove a promotional benefit if its terms are not met or if we reasonably identify misuse. A bonus balance may be treated differently from deposited funds, as explained in the relevant promotion terms.

Deposits and withdrawals

You may use only payment methods available to your account and permitted under the applicable payment rules. Payment availability, limits and processing times may differ by method. We may carry out identity, payment and account checks before processing a withdrawal. If a transaction cannot be completed, we will make information about its status available through your account or our support channels. You should review your transaction history and contact us if you notice an error.

Dispute resolution

If you have a concern about your account, a transaction or our application of these terms, contact our support team with the relevant details. We will review the matter and explain our response. If you remain dissatisfied, ask us about any further complaint or independent resolution process available for your case. Nothing in these terms removes rights you have under applicable law.

Changes to these terms

We may update these Terms and Conditions to reflect changes to the platform, our processes or applicable requirements. We will make the current version available on the platform and provide notice of significant changes where appropriate. Please review the terms from time to time. If you do not agree with an update, you should stop using the platform and contact us about your account.